08 · Expert service and support

Real flight experts, whenever you need them.

Behind every tool sits a team of highly skilled specialists with many years of airline knowledge. Reach them the way that suits you, and through our emergency hotline when something can’t wait.

Emergency hotline

For travel professionals assisting travellers on the move: cancellations, disruptions and missed connections, outside office hours too. Call the number for your country.

Belgium and the rest of Europe: +32 50 66 16 16
Netherlands: +31 85 004 6602
North America: +1 (863) 400-6842

Support channels

Pick the channel that fits the question.

Phone

+32 50 66 16 16
Mon – Fri, 9:00 – 18:00

E-mail

hello@getflights.com
Every request reaches a specialist.

Send an e-mail →

In Getflights Pro

From any booking: your question arrives with the booking attached.

Your AI assistant

Claude or ChatGPT: quick answers about status and deadlines, any time.

AI connectors →

Our team

Specialists who know the airlines.

Group conditions, deposits, name changes, ticketing rules, schedule changes: our team has handled them for years, from our office in Oostkamp, in English, Dutch and French.

The Getflights team